We value your shopping experience and want you to be satisfied with the clothing you purchase. If you are not entirely happy with your purchase or need to return an item, please read our return policy carefully:
Return requests must be submitted within 30 days after the purchase date.
The item must be unworn, unwashed, undamaged, and with the original tags and packaging intact.
Customized clothing, lingerie, and other items marked as non-returnable may not be eligible for returns, so please review carefully before making a purchase.
Within the return period, please log in to our website, go to the "My Orders" page, and select the order you want to return.
Submit the return request and provide the reason for the return.
Our customer service team will contact you within two business days after receiving your return request to confirm the return details and arrange for pick-up.
Return Shipping Fee
We will cover the return shipping cost for returns due to product quality issues.
For non-quality related returns, the customer will be responsible for the return shipping fee.
Once we receive the returned item and inspect its condition, we will process your refund as soon as possible.
The refund amount will be returned to the original payment method used during the purchase. The processing time may vary depending on the payment method, so please be patient.
The entire return process may take some time. Please be patient after submitting the return request.
We will endeavor to process your refund or exchange within 7 business days after receiving the returned item.
If you receive a defective item, please submit an exchange request within 30 days of purchase.
Exchange requests must be for the same item, and if the item is out of stock, we will contact you to discuss alternative solutions.
Please package the returned item securely to prevent damage during the return transit.
Keep the return tracking number safe for easy tracking of your return status.
If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our customer service team. Thank you for your support and trust in our!